Play Responsibly,
Enjoy Safely
ke34 believes gaming should be a source of entertainment — not stress. Our responsible gaming tools help you enjoy yourself while staying within your limits.
Our Commitment
Welcome to the ke34 platform. We believe online gaming can bring joy and entertainment to people's lives — but only when enjoyed responsibly. ke34 always prioritises your safety. Our platform offers various protection tools — such as deposit limits, temporary breaks, and full account closure — to help you play with awareness.
Gaming is entertainment, not a reliable source of income. No game guarantees a win. Never bet beyond your means, and do not chase money you have lost. Know your limits and play within them.
Our Protection Tools
ke34 provides these tools to help you stay in control of your gaming habits.
Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. A fixed waiting period applies before the limit can be increased, which helps prevent impulsive decisions.
Temporary Break (Cooldown)
Need some distance? You can put your account on a temporary break for 24 hours, 7 days, or 30 days. During the break you cannot log in or make deposits, but your account and balance remain fully secure.
Self-Exclusion
If you feel gaming is getting out of control, apply for self-exclusion at ke34. This is a long-term account closure — from a minimum of 6 months up to permanently — and no promotional communications will be sent during the period.
Session Timer
You can receive automatic alerts after a set amount of time has passed. This feature reminds you how long you have been playing, making it easier to keep track of time and avoid spending too long on the platform.
Gaming History
You can view your complete transaction and gaming history at any time from your account dashboard. This transparency helps you assess your own habits and make informed decisions.
Support Assistance
Reach our support team at any time via 24/7 live chat or email. We are always here for any questions about responsible gaming or to help you activate a tool.
Warning Signs of Problem Gaming
If you notice these signs in yourself, seek help without delay.
Spending beyond your budget: You are spending more money on gaming than your set budget and cannot stop.
Urge to return after a loss: You keep playing impulsively to recover lost money, which usually leads to even greater losses.
Impact on family or social relationships: Gaming is causing tension in your relationships with family, friends, or at work.
Lying about gaming: You are hiding or lying to family or friends about how long you play or how much money you spend.
Gaming with borrowed money: You are taking on debt or borrowing money from others to place bets.
Restlessness when unable to play: You feel restless, irritated, or anxious when you are unable to play.
How to Set Your Limits
Activating protection tools at ke34 is easy — just a few steps.
Log In to Your Account
Log in to your ke34 account and go to the dashboard.
Open Settings
From the profile menu, open the "Responsible Gaming" or "Safety Settings" section.
Choose a Tool
Select the tool you need — deposit limits, session timer, a break, or self-exclusion.
Confirm
Save your preferences. The limit will take effect immediately and you will receive a confirmation.
If you have any trouble activating a tool, the ke34 support team is always ready to help.
Need help? We are always here
If you feel gaming is getting out of control, contact ke34 support without delay. Our trained team provides assistance in Bengali and English — without judgement and in complete confidence.
[email protected]Professional Support Organisations
Professional support is also available beyond ke34. The following types of organisations can help.
Mental Health Counselling
Bangladesh has mental health specialists and counsellors who assist with addiction and behavioural issues. Contact the mental health department of your local hospital.
Family Support Centres
A gaming problem affects not just the individual but the entire family. Family counselling centres also provide support to family members.
Self-Help Groups
Joining a support group made up of people facing the same issues allows you to share experiences and find encouragement.
Frequently Asked Questions
Answers to frequently asked questions about responsible gaming.
Start Playing Responsibly
Set your limits at ke34 and enjoy gaming in a safe environment. Check the FAQ to learn more or browse our games directly.